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Solutions for Insurers

How we help

Underwriting Benchmarking

Optimise your underwriting strategy with data-driven insights on performance relative to your peers and the wider market – all UK, Gibraltar, and Ireland non-life insurers, and Lloyd’s syndicates are included on our platform.

Benchmark key metrics including premium levels, claims costs, expenses, and combined operating ratios – all broken down by business line – for a comprehensive view of market positioning and relative performance.

Solvency Assessments

Strengthen your capital management with evidence-based analysis to support year-end solvency assessments.

Compare your solvency position against industry peers and the market aggregate to better inform decision-making and confidently justify strategic decisions to senior executives.

Regulatory Compliance

Ease the compliance burden of Consumer Duty by tracking performance across a variety of key claims, customer experience and complaints metrics broken down by company, product line, and complaint type to identify trends and benchmark performance with key competitors and the wider market.

Board-Level Management Information

Empower executive teams with clear, actionable intelligence to drive strategic priorities and meet regulatory demands with ease.

Provide your board with the insights they need on customer experience, complaints handling, financial performance, and market trends to support informed strategic decisions.

Review Partners

Monitor the performance of your existing and potential distribution and underwriting partners – or even acquisition targets – by analysing the performance of MGAs and broking firms, ensuring alignment with your strategic objectives and compliance requirements.

Complaints Analysis

Understand customer concerns with precision using Insurance DataLab’s complaints analysis data. Identify root causes, benchmark performance against peers, and track improvements over time.

Segmented by business line and complaint type, our insights help insurers uncover opportunities to boost customer satisfaction and ensure regulatory compliance.

Who we help

Our platform provides tailored insights and support for professionals across key roles in insurance organisations, helping to deliver greater business value:

Finance Teams

Gain a clear understanding of underwriting performance and solvency positions to support capital management, budgeting, and reporting.

Benchmark performance metrics against industry peers to identify opportunities for cost optimisation and growth.

Strategy Teams

Identify strategic opportunities through market benchmarking and competitor analysis.

Evaluate underwriting and distribution partners to ensure alignment with long-term objectives.

Compliance/Complaints/CX Teams

Comply with the requirements of Consumer Duty with access to in-depth data to help demonstrate fair value and good customer outcomes.

Stay ahead of regulatory demands with evidence-based insights to support monitoring and regulatory reporting.

Distribution Teams

Track the performance of your broker partners to ensure that they are in good health

Analyse the performance of individual broking firms and the wider market to help identify potential new distribution partners