In the News
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10 January 2024
Optimism is high, but some of the usual problems persist
Insurance Times
In this Insurance Times briefing, our co-founder Matt refers to a KPMG survey which found that confidence is high for the future of UK financial services.
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20 December 2023
Where does the industry stand on the biggest insurance stories of the year?
Insurance Times
In his column for Insurance Times, Stuart Reid refers to data from our new CX report on how 81% of FOS complaints relate to claims.
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18 December 2023
‘Insurers have not got act together post-Covid’ to provide ‘simplicity’ in claims
Insurance Times
Chantal Kapani from Insurance Times based an article on this quote from David Williams in our recent CX webinar.
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14 December 2023
Insurers on red alert as FCA looks set to bare teeth over Consumer Duty
Insurance Times
In this exclusive briefing for Insurance Times, our co-founder Matt looks at the impact already made by this new regulation.
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8 December 2023
Why Aviva, Arch and Ageas were named insurers of the year
Insurance Times
After being crowned at this year’s Insurance Times Awards, we explored the figures behind the triple-A trio’s successes.
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29 November 2023
Is the motor market ready to turn a corner?
Insurance Times
In this briefing for Insurance Times, our co-founder Matt suggests that next year could see an improvement in motor CORs following a tough 2022 when 111.1% was reported across the UK and Gibraltar market.
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15 November 2023
Tough times for brokers, but future remains bright
Insurance Times
Our co-founder Matt looks at the prospects for broking firms for Insurance Times following the publication of this year's Top 50 Brokers report.
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10 November 2023
The most complained about products in UKGI
Insurance Times
Motor insurance continues to be the most complained about business line, according to our analysis of the latest FOS figures, exclusively for Insurance Times.
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6 November 2023
Insurance sector needs to ‘face into’ D&I challenges of recruitment
Insurance Times
In this second article based on our webinar for Insurance Times, Isobel reports on the issues around attracting and retaining talent.
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31 October 2023
FM Insurance tops UKGI charts
I Love Claims
I Love Claims reports on the results of this year's Insurance DataLab Insurer Underwriting Ratings, which saw FM Insurance come out of top in the UK and Nelson named number one in Gibraltar.
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31 October 2023
Revealed – the best UK and Gibraltar insurers
Insurance Business
Insurance Business covered our announcement of the best performing insurers in our annual underwriting ratings in which FM Insurance topped the UK table with Nelson in first place in Gibraltar.
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30 October 2023
Hiscox unveiled as top performing Lloyd’s syndicate
Intelligent Insurer
Intelligent Insurer covered the results of our 2023 Lloyd's Underwriting Ratings, with Hiscox revealed as the top performer.