In the News
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29 January 2026
Briefing: Soft market supports succession of MGAs and protects against ‘day of reckoning’
Insurance Times
Matt Scott is quoted in this comment piece by Insurance Times editor Katie Scott exploring the impact of a soft market on MGAs.
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26 January 2026
Are pet insurance claims keeping pace with customer expectations?
Insurance Times
Matt Scott delves into the world of pet insurance, drawing on his own claims experience and Insurance DataLab data to look at whether a disconnect between technical compliance and customer experience carries reputational risk for the sector.
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21 January 2026
Blaze repair delays ruined our home
BBC - Rip Off Britain
Matt appeared on this episode of Rip Off Britain to discuss a couple's home wrecked by water damage after a series of delays to their insurance claim and building work.
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14 January 2026
FOS complaint levels climbing despite Consumer Duty reforms
Insurance Times
Matt Scott examines the latest ombudsman data in detail, exclusively for Insurance Times.
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14 January 2026
FOS travel referrals hit post-pandemic highs
Insurance Post
Dan King is quoted in this article about the 58% year-on-year rise in travel complaints referred to the ombudsman.
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14 January 2026
Travel insurance complaints rise as Ombudsman referrals reach post-COVID levels
Insurance Business
Travel insurance is centre stage in this coverage of our FOS complaints data analysis.
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14 January 2026
UK Travel Insurance Complaints Surge 60%
Law 360
Our FOS complaints analysis is covered in this article by Tom Fish.
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14 November 2025
Adapting to Placement Pressues
The Broker
Dan King is quoted in this article about the importance of a data-led approach to business placement.
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10 November 2025
HCC International is the nation’s best performing underwriter
Insurance Post
This story focuses on the winning insurer from Insurance DataLab's new Underwriting Performance Ratings.
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30 October 2025
FCA data reveals deep divide in insurance product value
Insurance Business
Our analysis of the new value measures data which revealed a persistent divide in the value delivered by different insurance products is the basis for this article.
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22 October 2025
Covéa extends strategic plan to 2028 as De Macedo prepares to hand over UK reins
Insurance Times
Insurance DataLab research on Covéa's UK underwriting performance is referred to in this article.
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20 October 2025
Insurers warn against losing human judgment in AI race
Insurance Times
Comments made in a recent webinar on insurance underwriting by Insurance DataLab co-founder Dan King is included in this article.